Refund policy

RETURN & REFUND POLICY

Returns
We accept returns within 15 days of delivery. To be eligible for a return, items must be unused, in original condition, and in original packaging.

To initiate a return, please contact us with your order number and reason for return.

Return Address:
Regal Comfort
Office 10538, 182-184 High Street North
London E6 2JA

Return Shipping
Customers are responsible for return shipping costs unless the item received was defective or incorrect. We recommend using a trackable shipping service for returns.

Refunds
Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Please note: Shipping charges are non-refundable.

Exchanges
We do not offer direct exchanges. If you need a different size, colour, or product, please return the original item and place a new order.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos. We will arrange a replacement or full refund at no cost to you.

Non-Returnable Items
For hygiene reasons, certain items cannot be returned once opened, including bedding, pillows, towels, and bath linens (if packaging is opened).

Contact Us
Regal Comfort.
Office 10538, 182-184 High Street North
London E6 2JA
Email: regalcomfort.co.uk@gmail.com